Terms and Conditions | Suerte Garage Door

1. Payment Terms

A deposit of 50% of the total invoice at least is required at the time of order. The remaining balance is due on or before the date of completion of the work.

2. Non-Refundable Deposits

All deposits are strictly non-refundable. Deposits cover scheduling, labor, and materials. Once paid, they cannot be returned under any circumstances.

3. Cancellations

If the customer cancels the order, the deposit will not be refunded. Any work completed or materials purchased before cancellation will be billed in full and must be paid immediately.

4. Warranty

Warranties on products and workmanship are limited to the specific terms stated on the invoice. Damage caused by misuse, neglect, accidents, or external factors is not covered.

5. Acceptance of Terms

Payment of a deposit or any portion of the invoice constitutes full acceptance of these terms and conditions. By making payment, the customer acknowledges that they have read, understood, and agreed to these terms.

6. TCPA Consent — Calls & Text Messages

By submitting any contact, quote, or service request form on our website, you provide prior express written consent under the federal Telephone Consumer Protection Act (47 U.S.C. § 227) for Suerte Garage Door LLC and its agents to contact you at the phone number you provided using auto-dialed or pre-recorded voice calls and SMS text messages. Standard messaging and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS at any time by replying "STOP".

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Suerte Garage Door LLC, its owners, officers, employees, subcontractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including, without limitation, loss of profits, loss of use, loss of data, business interruption, damage to surrounding property, or personal inconvenience, arising out of or related to our services, even if advised of the possibility of such damages. Our aggregate liability for any claim arising out of or related to a service shall not exceed the amounts actually paid by you to us for the specific service giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability shall be limited to the smallest extent permitted by law.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. The parties will first attempt in good faith to resolve any dispute through informal negotiation. Unless prohibited by applicable consumer protection law in your state of residence, any unresolved dispute shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, or, where arbitration is unavailable, in the state or federal courts located in Virginia. You and the Company each waive any right to a jury trial or to participate in a class action to the extent permitted by law.

9. Contact Us

Suerte Garage Door LLC
Phone: (888) 859-0884
Email: Office@SuerteGarageDoor.Com