1. Payment Terms

A deposit of 50% of the total invoice at least is required at the time of order. The remaining balance is due on or before the date of completion of the work.

2. Non-Refundable Deposits

All deposits are strictly non-refundable. Deposits cover scheduling, labor, and materials. Once paid, they cannot be returned under any circumstances.

3. Cancellations

If the customer cancels the order, the deposit will not be refunded. Any work completed or materials purchased before cancellation will be billed in full and must be paid immediately.

4. Warranty

Warranties on products and workmanship are limited to the specific terms stated on the invoice. Damage caused by misuse, neglect, accidents, or external factors is not covered.

5. Acceptance of Terms

Payment of a deposit or any portion of the invoice constitutes full acceptance of these terms and conditions. By making payment, the customer acknowledges that they have read, understood, and agreed to these terms.

6. TCPA Consent — Calls & Text Messages

By submitting any contact, quote, or service request form, you provide prior express written consent under the federal Telephone Consumer Protection Act (47 U.S.C. § 227) for Suerte Garage Door LLC to contact you at the phone number provided using auto-dialed or pre-recorded voice calls and SMS text messages, including for service updates, appointment confirmations, scheduling, marketing, and customer support. Standard messaging and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS at any time by replying "STOP".

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Suerte Garage Door LLC, its owners, employees, subcontractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of use of the garage, loss of profits, damage to surrounding property not directly worked on, or personal inconvenience — arising out of or related to services performed in the Lincoln area. Our aggregate liability for any claim shall not exceed the amount actually paid by you for the specific service giving rise to the claim. Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.

8. Governing Law & Jurisdiction

Suerte Garage Door LLC operates in Lincoln, CA and the surrounding service area. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You and the Company agree that any dispute arising out of or related to these Terms or the services shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Lincoln, California, and each party waives any objection to such venue. The parties will first attempt in good faith to resolve any dispute through informal negotiation.

9. Contact Us

Suerte Garage Door – Lincoln
Phone: (888) 859-0884
Email: Office@SuerteGarageDoor.Com

Terms and Conditions